OnSite I.T. Blog

Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business operates, but to make the most of it, you’ll need to employ some strategies. 

Dealing with computer problems can be frustrating, especially when you’re trying to get things done. Sometimes the solutions are simple, but other times, you might need help from an IT expert. Let’s talk about some of the most common issues and how you can fix them.

Want to be a business without hearing how artificial intelligence is changing the industry? Good luck; it’s a big deal that this technology has flourished in recent years, and businesses have found all kinds of ways to implement it. While AI has significant capacity for growth and to be an excellent tool to help human society, a lack of AI regulation has led some to believe that it’s only a matter of time before something bad happens that ruins a good thing for everyone.

Digital security cameras have changed the game when it comes to keeping places safe. They can be beneficial in all types of situations. Offices, retail spaces, warehouses, and other properties should be covered by some type of surveillance. This not only allows for real-time security, it can reduce liability and have a positive effect on an organization’s bottom line.  Here's a breakdown of three big reasons why they’re better than old-school analog cameras.

With technology being such a crucial element of many businesses and their operations, it only stands to reason that it ultimately pays to invest in and maintain it. That said, many businesses lack the resources in one way or another to properly manage their IT independently.

In these cases, it pays to outsource some or all of your IT support, and for various reasons. Let’s go over three of the major benefits to be had.

Productivity is what fuels your personal or professional goals, and it’s easy to tie it into your self-worth if you’re not careful. It’s hard to be productive all the time, though. Today, we want to give you some actionable tips on how you can keep your productivity levels reasonably high.

Zero-trust is a data protection method that's becoming very popular in the tech world. It’s one of the best ways to keep your business safe from hackers. Let’s discuss how zero-trust started and why it’s important today.

When it comes to data access, there’s no good reason for everyone in your business to have access to all the files. There’s just too many risks involved, and you’re not about to make risk management the central part of your job duties. Therefore, it makes sense to limit who has access to what data based on their user role.

While there are plenty of cybersecurity protections for your business’ technology, it is just as critical that you and your team are prepared to stay as secure as possible. To accomplish this, we wanted to share a collection of cybersecurity basics to get you started on the right foot.

For your business to achieve true business continuity—meaning you can maintain your operations regardless of disasters or issues—a data backup is a critical element of your preparations.

As such, it is critical that your backup is designed to be as comprehensive and reliable as possible.

ZIP files, the affectionate nickname for compressed folders, are quite useful for businesses. However, some employees don’t realize just how useful they can be or the benefits they are foregoing. Let’s discuss what a ZIP file is, how it can contribute to productivity in your office, and how to make one.

Data privacy is no laughing matter, and the more people learn about it, the more seriously they tend to take it. It’s quite common for you to face privacy threats in day-to-day life. Today, we want to look at some of the concerns that everyday users should be aware of with data privacy and what you can do to keep yourself safe.

All businesses need financial management and accounting, whether it’s with a full-fledged team of accountants or a single employee. Small or large, you can bet all businesses can benefit from software that streamlines this process. Today, we’re focusing on Intuit Quickbooks and its many shortcuts which make it an accessible solution for all businesses.

There has been a good deal of controversy about how personal data has been collected, sold, and used over the past few years. Companies of all types package and sell data to create a valuable extra revenue stream for their business, and while this should be thought of as a side effect of all the data that is created by people, it can also create some pretty difficult situations to try and navigate. Today, we’ll take a look at the data-broker loophole, how it works, and what can be done about it.

News flash: just because you’re a smaller business doesn’t mean you’re a smaller target for cyberattacks. You’re not immune, and you can certainly fall prey to the unfortunate reality of the modern cyberthreat landscape. If anything, small businesses are the perfect target, and we’ll explain why.

Blockchain technology is in the zeitgeist, but few people know how to explain it to someone else. They might think that it’s something to do with Bitcoin, to which they would be right, but it’s more broad than that. Today, we want to explore what the blockchain is and some of the ways businesses are using it.

Software is a big part of how businesses operate today. It helps with everything from managing schedules and paying employees to creating products and selling them. Simply put, businesses need software to run smoothly.

You may have noticed a particular icon on some of the websites you’ve visited. An orange box with what looks like waves emanating from a dot in the bottom-left corner, this icon indicates that the website uses something called RSS technology.

So, what is RSS, and what is it for?   

Downtime is a silent but powerful business disruptor. The moment operations grind to a halt, teams scramble to identify and resolve the issue. But imagine if you could avoid that chaos altogether. That’s our goal for today’s blog—to help you take steps to prevent downtime before it starts.

While now may not be the most dangerous time to run a business, it is arguably a contender. Businesses are more reliant on digital technology than ever, meaning that these businesses also have to deal with more threats than ever. One such threat: the phishing scam.